Introduction

ConvergeGen is committed to protecting the privacy of its users and adheres to the California Consumer Privacy Act (CCPA), also known as AB 375. This privacy law grants California residents the right to know what personal information is collected, how it is collected, the ability to erase personal information, and the option to opt-out of the sale of their personal information.

At ConvergeGen, we respect and strictly adhere to all the rules entailed by CCPA.

How we collect data and use it

We collect your data when you willingly share information with us during online resource sign-ups, through our customer relationship management system, or via surveys conducted for a better understanding of our audience and the market. Business partners may also provide us with such information. We only seek necessary information, such as your name and email address for blogs. ConvergeGen provides an option to reject cookies, and we do not use cookies to capture data.

We prioritize data protection, and all our teams, not just the data team, are trained in data privacy. Transparency is key, and the data we collect is solely for providing a better user experience and for business purposes. 

Information Collection:

• Identifiers: Such as name and contact information

  • Collected: Yes
  • Disclose Information: Yes

• Financial records: Such as payment information

  • Collected: No
  • Disclose Information: No

• Usage data: Such as search history and browser history

  • Collected: Yes
  • Disclose Information: Yes

• Electronic data: Such as call recording software

  • Collected: Yes
  • Disclose Information: Yes

We use data for marketing strategies, lead generation, account-based marketing, and evaluating digital channels.

For detailed information, refer to our comprehensive privacy policy at ConvergeGen Privacy Policy.

How to know it’s you

Confirming your identity is crucial for requests regarding data movement, change, or deletion. We verify identity through the same means the information was initially obtained. For example, if you signed up for a newsletter with an email, we would confirm your identity via an email from the same address.

Non-discrimination

We do not discriminate against customers based on their choices to opt-out or not. Your choice matters, and we promise fair treatment.

Your rights under CCPA

• The right to know what personal information is collected, used, shared, or sold.
• The right to delete personal information held by businesses and service providers.
• The right to opt-out of the sale of personal information.
• The right to non-discrimination in terms of price or service when exercising privacy rights under CCPA.

Exercise your right

Contact us at:

• Email: dpo@convergegen.com
• Opt-out or erase your data: Opt Out/Erase my Data
• Do not sell my personal information: Do not Sell My Personal Information

Reach out to us

• Email: info@convergegen.com
• Phone number: +1-YourPhoneNumber
• Address: 8th Floor, Office no. 813, GLOBAL BUSINESS HUB EON Free Zone, Kharadi, Pune, Maharashtra 411014

We value your privacy and will promptly respond to your inquiries!